哈金森工业橡胶制品(苏州)有限公司 |
部门不限
售后协调 Aftermarket Coordinator
职位描述
1. General DescriptionLacation: Hutchinson Suzhou MRO facility.
Report to: MRO facility manager, and functionnally to the aftermarket manager of Hucthinson Lisses, France.
Main missions: be for the MRO activities, to insure the communication with customers and?? company, to do some first level failure root cause investigations, some first level repair, and to follow efficiently any Claims submitted to company related to systems.
Frequent travels in China.
2. Experience
-be a Chinese native, with Chinese mother tongue,
-have a Master ’s Degree in Electronics Design and Validation or equilvalent,
-have past MRO activities experience (3 years minimum), for aerospace industries
-ideally have skill in quality management and/or supply management and/ or sales
-be fluent in English
3. Detailed description
3.1 Customer support, training, investigations
-Train customer to the assembly and test of? system
-When customer can not define easily or the faulty LRU, or the failure root cause : Do a first level investigation on the field whenever needed (on the System), or in?? MRO facilities (on LRUs or SRUs). A maintenance tool will be supplied, as well as a training to this maintenance tool
-If no easy way to find faulty LRU or root cause, coordinate with Hutchinson Lisses office.
-Write investigations report with conclusions (failure root cause, repair proposal, responsibilities) to Hutchinson organization until Claim closure
-Write investigation report for the customer
3.2 Claims management
Gather formal information from End User through Aircraft Manufacturer teams :
-Failure? description
-Helicopter treacability (Helicopter SN, Flight hours, Environmental specific conditions, …)
-System treacibility : System SN, Installation date, System Log card…
-Failure formal report
-Photos, information
-Be the local focal point for the Quality Claims related to systems
-Apply aftermarket processus to define responsablities, coordinate repair offer and repair order, to insure default LRU receipt and repaired LRU shipment.
面试需知
联系方式
联系人: | 人力资源部 | 联系电话: | 已屏蔽 |
电子邮箱: | 已屏蔽 | 传真号码: | 已屏蔽 |
邮政编码: | 215122 | ||
公司网站: | http//www.hutchinson-asia.com | ||
面试地址: | 苏州工业园区唯亭镇葑亭大道721号 |
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